What if my event is canceled?

If your event is cancelled or postponed more than one hour before the event is scheduled to start, you're entitled to receive an account credit or a full refund. Please contact us at [email protected] for support.

If your event is cancelled or postponed less than one hour before the event is scheduled to start, your parking pass becomes non-refundable. Please see Part II Section 4 of our Terms for more information.

In the case that your event was postponed more than one hour before the event is scheduled to start, your parking pass will update automatically to reflect the new event date.