What's the cancellation policy?

All parking passes are eligible for a no-questions-asked full refund prior to the start time on the pass.

To cancel, simply log in to your account on web or in the app, view your passes, and click "cancel". You can also do this using the "cancel " link at the bottom of the pass itself. Alternatively, just click the "cancel" link from your confirmation email.

Please keep in mind, once the arrival time has passed, all bookings are non-refundable. Parking purchased on a partner website or as part of a parking package are non-refundable.